Support That Secures Your Business
At HawkShield, we’re with you every step of the way by giving you expert and in-depth product support for painless deployment and ironclad security.
Intelligent Security Backed by Expert Support
Data security is an ongoing process, and that’s why we are here with you. Hawkshield support framework evolves with your enterprise needs. Our team ensures seamless solution delivery, so you won’t have to compromise your workflow. We’ll get your HawkShield platform up and running in no time while continuously providing you with solution updates.
Initial Planning & Consulting
We start by understanding your security needs, infrastructure, and compliance requirements. Our team works with you to design a deployment strategy that aligns with your business goals. Whether securing on-premise, cloud, or hybrid environments, we ensure a strong foundation for data protection.
Implementation
Our experts handle the setup, configuration, and integration of HawkShield into your existing systems. We ensure minimal disruption while optimizing security policies, access controls, and monitoring tools. The implementation process is adjusted based on your data volume, security priorities, and operational needs.
Onboarding Support
We provide step-by-step guidance to help your team navigate HawkShield’s features. Through customized training sessions, we ensure security teams and administrators can efficiently manage access, enforce policies, and monitor threats. Our onboarding adapts to your team size, security expertise, and business operations.
Post-Deployment Support
Our support does not end after implementation. We offer regular platform updates, compliance checks, security audits, and real-time monitoring to keep your data protected. In case of solution related issues, our response team is ready to identify, contain, and resolve issues to minimize impact on your business.
Understand Our Support Specifications
We ensure that you, as an enterprise, benefits from the robust support, compliance assurance, and seamless operation.
Call assistance: Available Monday-Friday, 9:00 AM - 8:00 PM (+65 81574799).
Email Support: 24/7 assistance at support@hawkshield.ai for urgent security concerns and inquiries.
Ready to Secure Your Enterprise Data?
From on-premise to cloud, add safety net to your data with HawkShield AI-driven protection.
